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If you wouldn't head sending your get ID as well as a screenshot of your evaluate details to us through Temu.com or Temu application Dwell chat, we would be joyful to consider this issue for you personally immediately. Best wishes, Temu staff

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Comment Thanks Handy  (2) Thank you Lea J. check here – Temu Rep two/19/24 Good day, thanks for achieving out and we have been sorry that that you are encountering troubles with your orders. In here case you have lacking items from your orders, you might apply for a refund by messaging us as a result of Temu.com or Temu app Reside chat. Basically form "missing product" into the chat, choose the item from your buy that is lacking, and Keep to the directions about the monitor to finish your refund application.

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Dreadful customer service encounter. I haven't obtained my buy, I have been waiting with a refund, or give me a transparent solution about what is occurring, they hold copying and earlier a similar responses, ignoring my problems. The worst spot at any time, stay away of these persons.

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Shopping websites ought to have liberal return guidelines, ideally beyond the thirty-day Restrict the thing is from lots of shops. And companies should be willing to exchange defective products inside an affordable time period whether or not the return policy has finished.

Comment Thanks Practical  (six) Thanks Karl W. – Temu Rep nine/3/23 Hi there, thank you for shopping on Temu! Your suggestions is incredibly beneficial to us and we're sorry that You aren't happy with many of your merchandise. We employ stringent policies and control measures to be sure products high-quality and exact merchandise descriptions. If You check here aren't happy with any goods you get, you may make an application for a refund in 90 days of buy. Temu's Obtain Defense application presents comprehensive refunds if your merchandise never arrive, arrive weakened, or don't match uk online shopping site the description or pictures (). To apply for a refund, login for the Temu app or Temu.